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Funding voice control for a bed or recliner: NDIS and Support at Home

Writer: Gregan McMahon
Gregan McMahon
2 days ago
3 min read

YourVoice can be funded as assistive technology. Here is how that usually works under the NDIS and Support at Home, and what an occupational therapist needs to provide.

This is general information, current as at 1 October 2026. It isn't advice about any one person's plan, and the rules change, so check with the NDIA or the aged care provider.


What is being funded

  • YourVoice module: $1,490

  • Off-site configuration: $400

  • Installation, calibration and training at home: $600

  • Total, one time: $2,490

  • Optional support plan: $800 (1 year), $1,200 (3 years) or $1,600 (5 years)


NDIS

The NDIS groups assistive technology by cost per item: low cost is under $1,500, mid cost is $1,500 to $15,000, and high cost is over $15,000. At $2,490, YourVoice is usually mid-cost assistive technology.


For mid-cost assistive technology, the NDIA needs written evidence from an allied health practitioner, such as an OT, or an assistive technology advisor. It doesn't have to be a formal assessment report. It should cover the type of technology needed, why it is the best value compared with other supports, how it helps the person work towards their plan goals, and the estimated cost.


Where a plan has low-cost assistive technology funding, the module ($1,490) may instead be claimed as low-cost assistive technology, with the configuration, installation and training ($1,000) claimed as the linked delivery support.


Support plans may be claimable as assistive technology repairs and maintenance where an OT recommends them.


How payment works. Self-managed and plan-managed participants can buy from us directly. NDIA-managed participants must use a registered NDIS provider; we supply through registered partners who invoice the NDIA.


Support at Home

Older Australians on Support at Home can get assistive technology through the Assistive Technology and Home Modifications (AT-HM) scheme. This funding is separate from their ongoing Support at Home budget, so they don't need to save up for it.



  • Their aged care assessment decides whether they need assistive technology.

  • Funding comes in tiers: low (under $500), medium (up to $2,000) and high (up to $15,000), usually available for 12 months.

  • Their provider arranges the item. For more complex items, the provider arranges an OT to assess and prescribe.

  • The person may pay a contribution towards the item itself. Assessments, prescriptions and wraparound services, such as delivery, set-up and training, have no contribution.

Our installation, calibration and training are typically treated as clinical wraparound services - which do not attract a co-payment.


Which tier applies is settled through the assessment and the provider.


Other ways to fund it

  • DVA, through the Rehabilitation Appliances Program.

  • State motor accident schemes, such as TAC, icare and NIISQ.

  • Workers' compensation.

  • Private purchase, which doesn't need an assessment.


For OTs: what makes a request clear

  • Describe the access barrier in functional terms: what stops the person using the handset reliably (strength, dexterity, endurance, vision, fluctuating function, or finding it overnight).

  • Say what happens now: waiting for help, or not repositioning at all.

  • Say what changes with voice or button control, and why other options, such as a different handset or extra support worker visits, don't meet the need as well.

  • Attach our itemised quote.


Need a quote for a funding request? Refer a client or email info@yourvoicecontrol.com.


Sources

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